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Secure Account Management
Official Support Portal

Secure Account Management

Manage your trading and demat account with Stockology Securities Private Limited with total peace of mind.

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Your Account,
Your Control.

At Stockology Securities Private Limited, we value our relationship with you. While we are sad to see you go, we respect your decision and provide a transparent, friction-free path for account modification and closure.

100% Digital & Paperless Workflow
Secure Aadhaar-based e-Sign Authentication
Fast Processing within 72 Working Hours
Dedicated Support Team Assistance
Decoration

Modification Summary

Mobile & Email Update

Change your registered contact details for OTP and trade alerts.

24-48 Hours

Bank Account Details

Update your primary or secondary bank account for payouts.

48-72 Hours

Nomination (Add/Opt-out)

Ensure your assets are secured by adding or updating nominees.

72 Hours

Address Change

Update your permanent or correspondence address with KRA verification.

48-72 Hours

Segment Activation

Enable Futures & Options, Currency, or Commodity segments.

24 Hours

Income Range Update

Mandatory annual update for active trading in derivative segments.

24 Hours

Mandatory Checklist

To ensure your closure request is processed successfully by Stockology Securities Private Limited, please verify these critical points.

Clear Outstanding Dues

Ensure all negative balances, pending fees, or unpaid charges are settled before initiating closure.

Zero Holdings

Your Demat account must have zero securities. You can either sell your holdings or transfer them to another Demat account.

Close Open Positions

Make sure all open positions in your trading account (like F&O) are closed.

IMPORTANT NOTICE: Any mismatch in the Aadhaar e-Sign or pending regulatory freezes on the account will lead to immediate rejection of the closure request.

Regulatory Information

SEBI Guidelines

As per SEBI circulars, a client can close their account at any time without paying any closure charges. Stockology Securities Private Limited adheres strictly to these investor-friendly norms.

Account Dormancy

If you haven't traded for 12 months, your account becomes 'Dormant'. You don't necessarily need to close it; a simple re-activation request can bring it back to life.

Grievance Redressal

If your closure or modification request is not addressed within the stipulated time, you can reach out to our Compliance Officer at compliance@stockologysecurities.com.

Nomination Compliance

Ensure you have either registered a nominee or formally 'opted out' as per latest SEBI mandates to avoid account freezing before initiating closure.

Corporate Office

Stockology Securities Private Limited111, Krishna Business Centre,
PU–4, Vijay Nagar,
Indore – 452010 (M.P.)

info@stockologysecurities.com

0731-4258021

The 4-Step Digital Journey

No physical forms, no couriers. Just pure digital efficiency.

01

Clear Dues & Holdings

Settle payments and ensure your demat account is empty.

02

Initiate Online Request

Click the Closure portal link and enter your details.

03

e-Sign Authentication

Authenticate using Aadhaar e-Sign for a paperless experience.

04

Processing & Confirmation

Verified and processed within 72 working hours.

Common Questions

Clarifying your doubts about the closure process at Stockology Securities Private Limited

Service Gateways

Ready to proceed? Access our official portals below.

Request
Profile Modification

Seamlessly update your personal details, financial info, or trading segments through our secure re-KYC modification engine.

Launch Modification Portal

Request
Account Closure

Safely close your trading and demat account with Stockology Securities Private Limited via our dedicated e-closure system.

Launch Closure Portal

Investors are requested to note that Stockology Securities Private Limited does not ask for passwords, PINs, or sensitive login info via email/calls. Be wary of phishing attempts.

STOCKOLOGY SECURITIES PRIVATE LIMITED — DISCLOSURES & INVESTOR INFORMATION

Stockology Securities Private Limited is registered with SEBI as a Stock Broker.

SEBI Registration No.: INZ000326233|NSE Membership ID: 90434

Registered Office & Corporate Office:

111, Krishna Business Centre, PU–4, Vijay Nagar, Indore – 452010 (M.P.)

Stock Broking Services: info@stockologysecurities.com

General Disclaimer

We hereby declare that we do not engage in proprietary trading activities and do not provide any services related to Proprietary Trading (Prop Trading).

Investing in the securities market involves risks. Please read all scheme- and product-related documents carefully before investing.

Registration with SEBI or NISM certification should not be considered as an assurance of guaranteed returns or performance.

SEBI SCORES – Investor Complaint Redressal

Investors can lodge complaints on SEBI SCORES by completing a simple registration.

Mandatory details:

  • Name, PAN, Address
  • Mobile Number, Email ID

Benefits of SCORES:

  • Faster resolution
  • Seamless communication
  • Centralized tracking of complaints

Additionally, investors may use the Smart Online Dispute Resolution (ODR) platform for online grievance handling.

KYC Information

KYC needs to be completed once with any SEBI-registered intermediary. After KYC is verified, it remains valid across brokers, DPs, and mutual funds.

Stock Broking Transaction Alerts

Keep your mobile number and email ID updated with your broker to receive alerts from the Exchanges for each trade you execute. Daily trade confirmations are directly sent by the Exchanges to your registered mobile/email.

Depository (Demat) Safety

To prevent unauthorized activity, ensure your registered mobile number is updated with the DP. CDSL/NSDL sends alerts for all debit and other crucial transactions on the same day.

General Advisory for Investors

  • Beware of SMS, emails, or social media messages recommending unsolicited trades.
  • Invest based on informed decisions and conduct adequate research.
  • Do not rely on unverified tips, influencers, or unauthorized advisory channels.
  • You may report any suspicious activity, fraud, or wrongdoing anonymously via investor platforms of BSE and NSE.

Risk Disclosures — Derivatives Trading

SEBI studies have indicated:

  • 9 out of 10 individuals trading in equity F&O incur net losses.
  • Average net loss for loss-making traders is approximately ₹50,000.
  • Loss-making traders additionally incur ~28% of their losses as transaction costs.
  • Even profitable traders pay 15%–50% of their profits as transaction costs.

Advisory for All Investors

• Funds/securities should be credited to your account within one working day after payout.

• Consider registering for Speed-e / Easiest facilities from depositories to authorize online transfer of securities instead of DDPI/POA.

• Ensure you receive Contract Notes within 24 hours of your trades and Statements of Accounts once every quarter.

• If you maintain a running account with the broker, ensure settlement happens every 90 days (or 30 days if opted).

• Avoid keeping idle balances with your broker unnecessarily.

• Regularly log in to verify holdings, balances, and transaction statements.

• Monthly SMS/emails from the Exchange provide balances as reported by brokers—review carefully and raise concerns immediately if discrepancies appear.

• Keep your contact details updated to receive timely regulatory alerts.

• Report any mismatch or irregularity to the Stock Broker, and if unresolved, escalate to the Exchange or Depository.

Avoid the Following Practices While Trading Options

  • Sharing login credentials, passwords, or OTPs with anyone.
  • Trading leveraged products like options without understanding associated risks.
  • Writing/selling options or following complex strategies solely on tips or recommendations.
  • Acting on unverified suggestions received through WhatsApp, Telegram, YouTube, SMS, calls, etc.
  • Taking advice from influencers or unregistered entities.

Guidelines on Margin Collection

  • Securities can be accepted as margin only if pledged in the depository system (effective from 01 September 2020).
  • Ensure your email ID and mobile number are updated with the DP and broker to receive OTPs directly from the depository while creating pledges.
  • Check your mutual funds, bonds, and securities regularly in the Consolidated Account Statement (CAS) issued monthly by NSDL/CDSL.

Investor Education

To stay updated and improve investment awareness, investors are encouraged to explore educational content available on the BSE Investor Protection Fund website:

https://www.bseipf.com/investors_education.html

© 2026 Stockology Securities Private Limited. All Rights Reserved.