• Funds/securities should be credited to your account within one working day after payout.
• Consider registering for Speed-e / Easiest facilities from depositories to authorize online transfer of securities instead of DDPI/POA.
• Ensure you receive Contract Notes within 24 hours of your trades and Statements of Accounts once every quarter.
• If you maintain a running account with the broker, ensure settlement happens every 90 days (or 30 days if opted).
• Avoid keeping idle balances with your broker unnecessarily.
• Regularly log in to verify holdings, balances, and transaction statements.
• Monthly SMS/emails from the Exchange provide balances as reported by brokers—review carefully and raise concerns immediately if discrepancies appear.
• Keep your contact details updated to receive timely regulatory alerts.
• Report any mismatch or irregularity to the Stock Broker, and if unresolved, escalate to the Exchange or Depository.