1. Client Responsibility & Communication

The Client must immediately notify Stockology in writing (via email or registered post) if they become aware of:

• Any loss, theft, or unauthorized use of their login credentials, security codes, or account number.
• Any failure to receive trade confirmations, contract notes, or execution reports for orders placed.
• Any confirmation or contract note received for trades not placed by the Client.
• Any discrepancies in their account balance, holdings, or transaction history.

Neither Stockology, nor its officers, directors, employees, agents, or affiliates shall be liable for any loss or damage resulting from unauthorized access or transactions conducted using valid client credentials prior to such notification.

2. Security & Protection

For the safety of your trading account, Stockology provides each Client with a unique User ID and two levels of password protection.

• The transaction password is required each time you place an order and acts as an authentication measure from our secured system.
• For added safety, the transaction password automatically expires every 30 days, prompting you to update it regularly.
• You may change your passwords online at any time.
• We recommend using the "Log Out" button after each session to securely exit your account.

3. System Security & Intrusion Detection

Our trading infrastructure is safeguarded by advanced internet scanners and intrusion detection systems that constantly monitor traffic for potential security threats.

• All incoming data is scanned against an updated database of attack signatures to detect and block malicious activity.
• In the event of a suspected intrusion attempt, the system automatically terminates the session, records the details, and alerts our security administrators for immediate action.

4. Identity Protection

• Do not respond to any communication that claims to be from Stockology but asks for personal or financial information.
• Always verify that the website you access is the official Stockology website, and check that the URL shown in your browser matches our official domain.
• Avoid sending personal or financial information via email or on unverified websites.

5. Surveillance & Risk Management

Stockology operates with a robust risk management and surveillance system designed to ensure fair, compliant, and secure trading practices.

Our dedicated monitoring team closely observes:

• Terminal activity and order patterns during trading hours.
• Exposure limits, margins, and mark-to-market obligations.
• Timely settlement of funds and securities by clients and branches.
• Turnover and compliance across all partner branches and franchises.

This system ensures transparent operations and protection of client interests at all times.

6. Agreement to Terms